The 5 Day Guarantee.
Our 5 Day Guarantee is a commitment to help protect your investment. In the event of a chick that passes away of unknown causes within five days of purchase, we ask for a photo for our records, a copy of your receipt and we will absolutely replace any loss free of charge within 7 days of this submission.
If you have experienced a loss within 5 days of purchase, please complete and submit the form below and our Chick Care Team will reach out as soon as possible to assist you.
Please note: Form must be submitted within 5 days of purchase. Forms submitted after 5 days of purchase will not be honored.
Need Help with the form?
Send us a message to chickcare@charleyschicks.com